Bettom Casino Privacy Policy
BetTom Casino respects the privacy of everyone who visits its website, creates an account, or uses its services. This Privacy Policy explains what information may be collected, why it is needed, how it is protected, and the choices available to you.
This policy applies to BetTom Casino services operated for customers in the United Kingdom and should be read together with the applicable casino terms, responsible gambling information, and any notices shown when specific information is collected. BetTom Casino is intended for customers aged 18 or over.
Information We Collect
BetTom Casino collects information that is reasonably necessary to provide secure, reliable, and personalised services. The information collected may vary depending on how you interact with the website and whether you open or use an account.
Information You Provide
- Identity and contact details, such as your name, date of birth, address, telephone number, and email address.
- Account information, including your username, password, communication preferences, and account history.
- Verification information, which may include documents or details needed to confirm identity, age, location, or ownership of a payment method.
- Payment and transaction information, including deposits, withdrawals, wagers, bonuses, and related records. Full payment card details may be handled by approved payment providers rather than stored directly by BetTom Casino.
- Messages and correspondence sent to customer support or through other contact channels.
- Information supplied when you participate in promotions, surveys, competitions, or other optional activities.
Information Collected Automatically
When you visit the website, technical information may be recorded automatically. This can include your IP address, browser type, device characteristics, operating system, language settings, pages viewed, dates and times of access, referring website, and information about how you use the website.
BetTom Casino may also collect information relating to account activity, game sessions, deposits, withdrawals, responsible gambling settings, and security events. Some information may be received from fraud prevention, identity verification, payment, analytics, or other service providers where this is relevant to operating the service.
How We Use Information
Personal information is used for specific operational and security purposes. Depending on the circumstances, BetTom Casino may use it to:
- Create, administer, and maintain your account.
- Process deposits, withdrawals, winnings, refunds, and other transactions.
- Verify age, identity, account details, and payment activity.
- Protect the website, customers, and payment systems from fraud, abuse, unauthorised access, money laundering, and other harmful activity.
- Provide games, account features, customer support, and requested services.
- Apply account restrictions, responsible gambling tools, and self-exclusion requests where applicable.
- Send service messages, including security notices, transaction updates, account alerts, and changes to important policies.
- Understand website performance and improve functionality, content, navigation, and customer experience.
- Manage promotions and assess eligibility for offers in accordance with the applicable promotional terms.
- Meet applicable legal, regulatory, accounting, tax, dispute resolution, and law enforcement requirements.
Where marketing communications are sent, you may be offered a way to opt out. Operational messages that are necessary for account management or security may still be sent after marketing preferences have been changed.
Cookies and Similar Technologies
BetTom Casino may use cookies, software development tools, pixels, local storage, and similar technologies. These technologies can help the website remember your preferences, keep you signed in, maintain security, process sessions, and understand how visitors use the service.
Types of Technologies Used
- Essential technologies required for account access, navigation, transaction processing, security, and core website functions.
- Preference technologies that remember settings such as language, display choices, or consent selections.
- Analytics technologies that provide information about website performance and usage patterns.
- Marketing or measurement technologies, where used, that help assess campaigns or show more relevant communications.
You can usually control cookies through your browser or device settings. Disabling essential cookies may prevent parts of the website, account area, or payment process from working correctly. Where required, cookie choices will be presented through an appropriate consent mechanism.
Data Sharing
BetTom Casino does not share personal information indiscriminately. Information may be disclosed to selected recipients when necessary to provide services, protect customers, manage the business, or meet legal obligations.
- Payment processors and financial service providers that handle deposits, withdrawals, refunds, or payment verification.
- Identity, age, fraud prevention, security, and risk assessment providers.
- Technology, hosting, customer support, analytics, communications, and website maintenance providers.
- Professional advisers, insurers, auditors, or business partners where access is necessary for a legitimate business purpose.
- Authorities, courts, law enforcement bodies, or other official organisations where disclosure is required or reasonably necessary.
- A purchaser, successor, or relevant adviser if BetTom Casino is involved in a restructuring, merger, acquisition, sale, or similar business transaction.
Service providers receiving information are expected to use it only for the agreed purpose and to apply appropriate safeguards. BetTom Casino may also share aggregated or anonymised information where it cannot reasonably be used to identify an individual.
Data Security
BetTom Casino uses administrative, technical, and organisational measures intended to reduce the risk of loss, misuse, unauthorised access, alteration, or disclosure. These measures may include access controls, account authentication, monitoring, secure transmission methods, staff confidentiality requirements, and procedures for handling security incidents.
No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential, using a strong password, avoiding shared devices where practical, and notifying BetTom Casino promptly if you suspect unauthorised access or unusual account activity.
Data Retention
Personal information is retained only for as long as it is reasonably needed for the purposes described in this policy. The retention period may depend on the type of information, the nature of the relationship with you, account activity, dispute risks, security needs, and any applicable record-keeping obligations.
When information is no longer required, it may be securely deleted, anonymised, or placed beyond normal use. Some information may remain available for a longer period where it is needed to investigate fraud, enforce terms, resolve complaints, protect legal interests, or comply with a lawful request.
Your Rights
Depending on your circumstances and applicable data protection rules, you may have rights concerning the personal information held about you. These may include the right to:
- Request access to personal information and information about how it is used.
- Ask for inaccurate or incomplete information to be corrected.
- Request deletion of information where there is no continuing reason for it to be retained.
- Ask for processing to be restricted in certain circumstances.
- Object to particular uses of information, including some direct marketing activities.
- Request a copy of certain information in a structured and commonly used format.
- Withdraw consent where processing is based on consent, without affecting processing carried out before withdrawal.
These rights may be subject to exceptions, identity checks, legal limits, or other valid grounds. BetTom Casino may need additional information to confirm that a request relates to the correct account. If you believe your privacy concern has not been resolved, you may also have the option to contact the appropriate data protection authority in your jurisdiction.
Third-Party Services
The BetTom Casino website may include links, integrations, payment options, advertising features, or other services operated by third parties. Those organisations may collect and use information under their own privacy notices. This policy does not control the practices of external websites or services that are not operated by BetTom Casino.
You should review the privacy information provided by a third party before submitting personal information through its service. BetTom Casino seeks to work with reputable providers, but the availability, content, and security of an external service remain the responsibility of its operator.
International Transfers
Some service providers or business partners may process information in a country other than the United Kingdom. Where personal information is transferred internationally, BetTom Casino will seek to use appropriate safeguards and contractual or other recognised mechanisms where required.
International processing may be necessary for hosting, payments, customer support, fraud prevention, technical operations, or other services supporting the website. Further information about relevant safeguards may be requested using the contact details below, subject to appropriate verification and confidentiality considerations.
Policy Updates
BetTom Casino may revise this Privacy Policy when its services, technology, suppliers, business processes, or legal obligations change. The current version will be made available through the website, together with an updated effective date or other notice where appropriate.
Changes that materially affect the way information is used may be communicated through the website, by email, within your account, or by another suitable method. You should review this page periodically. Continued use of the services after an updated policy is published may indicate that you have read the revised information, subject to any rights or notices that apply.
Contact Information
If you have a privacy question, want to exercise an applicable right, need help understanding this policy, or wish to report a suspected account security issue, please contact BetTom Casino at [email protected].
When contacting us, provide enough detail to help identify your request, but do not send unnecessary payment credentials, passwords, or other sensitive information. BetTom Casino may ask for reasonable proof of identity before disclosing account information or completing a privacy request.
Last updated: